Reach customers already looking for care
PetApex connects your business with pet parents searching for relevant services, providers, packages and availability.
Reach pet parents, build your digital storefront, manage bookings, teams and locations, and understand your business from one connected provider workspace.
Looking for care plans for your pet instead? See packages →
Commercial terms are governed by the provider agreement. PetApex operates a commission-based marketplace model rather than subscription tiers.
PetApex connects the customer experience outside your business with the tools your team uses behind it.
Services, packages, gallery, offers & reviews
Bookings, availability & customers
Analytics, trends & business insights
Staff, locations & business control
Built for
Independent professionals · salons · clinics · hospitals · service businesses · multi-location operators
PetApex is designed around both sides of the transaction — how customers discover your business and how your business manages those customers afterwards.
PetApex connects your business with pet parents searching for relevant services, providers, packages and availability.
Your business name, identity, services, photos, reviews, offers and locations stay front and centre.
Bring your services, packages, gallery, reviews, FAQs, offers, articles and business information into one customer-facing destination.
Customers can move from discovery to available services and booking without unnecessary calls and WhatsApp back-and-forth.
Keep customer, pet, service and booking context connected so repeat care becomes easier to manage.
Track demand, bookings, customer behaviour, repeat activity, service performance and other useful business signals.
The pet-parent experience, provider workspace and staff workflows are designed as parts of the same system.
Finds relevant services, providers, packages and offers.
Connects customer demand with provider services, location and availability.
Receives and manages the customer relationship and booking.
Staff deliver care through the appropriate provider workflow.
PetApex connects customer-facing brand management with day-to-day provider operations.
Control how customers experience your business on PetApex.
Turn your PetApex presence into an operating channel rather than a static directory listing.
Keep useful customer and pet information attached to the care journey.
See more than just a booking count and understand where the business is moving.
Operate several branches or service locations without treating each one like an unrelated business.
Give staff the access they need while keeping business ownership and control organised.
Use PetApex as an additional channel to acquire, convert and retain customers.
Bring discovery, storefront, availability, bookings, customers, staff, locations and performance into one PetApex provider experience.
Partner with PetApexThere are no provider subscription tiers on PetApex. The commercial relationship is governed through a provider agreement and an agreed commission model.
PetApex and the provider agree the applicable commercial, operating and marketplace terms.
Once onboarding, required verification and storefront setup are complete, the provider can operate through PetApex.
Customers discover and book eligible services through the PetApex marketplace.
PetApex earns the commission defined in the provider agreement on applicable completed bookings.
Commission is agreement-based
PetApex does not hardcode one public commission percentage on this page. Applicable commission and commercial terms are defined in the provider agreement and can depend on the agreed commercial arrangement.
The provider agreement defines how the partnership works commercially and operationally.
Applicable commission structure and other agreed commercial conditions.
How eligible booking proceeds are reconciled and settled with the provider.
Responsibilities and commercial treatment for cancellations, refunds and related exceptions.
Expected provider service quality, fulfilment standards and customer experience obligations.
Requirements around pricing accuracy, availability, storefront information and operating behaviour.
Applicable business, identity or category-specific verification requirements.
You know your business. PetApex helps translate that information into a structured customer-facing marketplace presence.
PetApex can prepare the initial version of your provider storefront using the information you submit.
We help structure submitted services, pricing, durations and fulfilment information for customers.
Usable photos and provider-supplied business information are organised into relevant storefront sections.
The initial setup is checked for obvious missing information and configuration gaps before publishing.
Timelines begin once the information required for the relevant stage is complete.
Application is recorded immediately after successful submission.
Target for reviewing an application once the required initial information is available.
Target after required business details, services, pricing and usable media have been received.
Typical review target after all required verification information is submitted correctly.
Typical target for a complete onboarding case with no major issues or revisions pending.
These are operational service targets rather than contractual guarantees. The provider agreement or onboarding communication can define any applicable committed service levels.
No. PetApex uses an agreement-based marketplace model rather than provider subscription tiers.
PetApex earns commission on applicable marketplace bookings according to the commercial terms agreed with the provider.
The applicable commission is defined in the provider agreement. This page intentionally does not publish one universal commission percentage.
PetApex can help prepare the initial storefront structure from the services, pricing, business information and usable media you provide. You review and confirm the information.
Yes. The provider model is designed to support multi-location businesses, including location-specific operating context, services and staff.
Yes. Team members should use their own identities and can work through the provider workspace according to the relevant access and role model.
Yes. Your business identity remains central to your storefront. PetApex provides the marketplace and operating infrastructure around it.
The commercial and operating relationship is governed by your provider agreement. Any marketplace-specific obligations should be reviewed there.
Build your storefront, reach customers and manage the PetApex side of your business from one provider workspace.