Accounts and platform access
Rules governing account creation, authentication, permitted use and account responsibilities.
The terms governing use of PetApex by customers, providers and other users are being finalised.
PetApex is still finalising the legal terms that will govern use of the marketplace and provider platform.
This page intentionally does not state unapproved cancellation, refund, rescheduling, payment, settlement, liability, service-level or provider-commercial commitments.
Rules governing account creation, authentication, permitted use and account responsibilities.
How services are selected, booked, confirmed, changed or cancelled.
Applicable payment processing, charges, refunds and related commercial treatment.
The relationship between PetApex, providers and customers, including marketplace responsibilities.
Commercial terms applicable to providers are governed separately through the relevant provider agreement.
Rules relating to reviews, listings, submitted content and acceptable use of PetApex.
The final terms will define the applicable responsibilities, limitations and dispute framework.
Before PetApex is made publicly available for commercial use, this notice should be replaced with the approved Terms of Service and the relevant product flows should reference the applicable version.